By purchasing a ticket to any of our events, you agree to our terms & conditions which you can read here.
If you are re-selling your tickets or purchasing from a 3rd party, please beware ticket scammers. JTMF will not honor counterfeit tickets. We highly recommend going through our official re-sale partner cashortrade.org. You can read more below under ‘Reselling Tickets’.
WHAT ARE THE DIFFERENT TICKET TIERS? All of our ticket tiers are identical and just differentiated by price. The earlier you purchase your tickets, the better deal you get!
WHAT IS THE SUPER SUPPORTER PACKAGE? The Super Supporter Package is special offering for our JTMF Super Supporters who would like to support the festival at the highest level. There are only 50 available, package includes early entry, dinner & a drink on Thursday night and our endless gratitude.
ARE SINGLE DAY TICKETS AVAILABLE? Yes! Single day tickets are available. But we do hope (and highly recommend) you’re able to join us for the entire four days 🙂
ARE TICKETS AVAILABLE AT THE GATE? Tickets are available at the gate as long as they are not sold out. You can check the event ticket page for current status before you drive to the event site. Vehicle Camping passes are limited, advance purchase is highly recommended. Plus you will always pay less by purchasing your tickets in advance. Needless to say, we highly recommend purchasing all your tickets in advance!
DO TICKETS INCLUDE CAMPING? All tickets include walk in tent camping (meaning you can park in day parking and walk your gear into the campground, no driving in and dropping off). Single day tickets include overnight camping until 10am the next day. If you wish to have a vehicle with you in the campground please purchase the appropriate vehicle camping pass. If you will be parking in the day parking lot, you will need to purchase a day parking pass.
WHAT ABOUT RE-ENTRY? Once you have your festival wristband, and your vehicle has the all-weekend in-and-out pass, you can come and go from the festival site as you please.
DO I NEED A TICKET FOR MY CHILD IF THEY’RE FREE? Yes. Every attendee needs a ticket. If your child qualifies for a free kids ticket, please add that ticket to your check out. It helps us have an accurate count and also lets you assign emergency contact information!
DO I NEED AN EARLY ENTRY PASS FOR MY CHILD? Humans 17 years and under must be accompanied by an adult/ guardian and do not need an early entry pass.
DO I NEED A VEHICLE PASS? If you are planning to have your vehicle (car, RV, van, motorbike) at the festival, then yes you need a vehicle pass. The types of vehicle passes are outlined below. Please DO NOT plan to park on the road, it is illegal, it can get us in trouble, and your vehicle is at risk of being towed.
VEHICLE CAMPING PASSES: If you are planning to have your car, motorcycle, RV, trailer or any other vehicle in the campground you will require a Vehicle Camping Pass. They are categorized by length, under 20′ and 20′ and over. If you are towing a trailer, your vehicle length should include the trailer plus your tow vehicle. Vehicle Camping Passes are limited, we highly recommend purchasing in advance if you know you’ll need one.
DAY PARKING PASSES: Single Day and Weekend (all four days) parking passes are available if you plan to park your vehicle in our Day Parking lot. It is a short walk to the campground. Camping/sleeping in the Day Lot is NOT permitted, you will be asked to upgrade your vehicle pass and move to the campground.
DO VEHICLE PASSES INCLUDE RE-ENTRY? Yes, you can come and go from the festival site as you please.
WHERE DO I USE MY PROMO CODE? Promo codes can be used on the relevant ticket page. Make sure you enter your promo code first to reveal promo ticket or promo pricing.
CAN I PAY IN INSTALLMENTS? Yes. You can choose to pay for your order in four installments with PayPal Pay Later. When you check out, select INSTALLMENT PLANS then PAY LATER and follow the prompts. You will need to have a PayPal account to use this option.
HOW DO I WIN TICKETS? Keep an eye on our Facebook and Instagram pages and follow the music artists’ pages too for lots of chances to win, and make sure you’re signed up for our email newsletter for exclusive giveaways!
HOW DO I VIEW MY TICKETS?: You should have received a confirmation email from support@aftontickets.com. You can also login at aftontickets.com to access your tickets at any time.
HOW DO I TRANSFER MY TICKETS?: If you wish to transfer your tickets to someone else just follow these easy instructions.
New for 2024, our rewards program is a win-win. You get cash back when your friends purchase with your unique link, and we get to meet your friends!
Conducting a ticket exchange with an unknown 3rd party is always a gamble, showing up and realizing you have counterfeit tickets is no fun for anyone!
If you can no longer make it, you can sell and transfer your tickets to another party. We highly recommend going through our official re-sale partner cashortrade.org.
If you are purchasing tickets from a 3rd party, we highly recommend doing so through our official re-sale partner cashortrade.org.
Tickets are sold on CashorTrade at face value (or below), they are verified, your transactions are secure and you are backed by a 100% money back guarantee.
CAN I ROLLOVER MY TICKETS IF I DON’T USE THEM: Joshua Tree Music Festival cannot accept responsibility for unused tickets. Tickets are considered forfeited if not used/redeemed at the event they were purchased for. We may consider rollovers under extenuating circumstances, an admin fee may apply, please contact us. If you cannot use your ticket, you may transfer it to a fellow super awesome human, see TRANSFERS below.
REFUNDS: Tickets are non-refundable. We may make exceptions under extenuating circumstances. In the case of refunds, ticket fees remain non-refundable. Joshua Tree Music Festival accepts no responsibility for unused tickets. If you cannot use your ticket, you may transfer it to a fellow super awesome human, see TRANSFERS below.
TRANSFERS: Yes, you can transfer your ticket to someone else. You can find instructions on how to do this here. Please include the recipient’s full name and email address for the ticket to be valid and make sure to send them the email confirmation.
The diversity of our Joshua Tree Music Festival community is one of the things that makes it so special, and this includes financial diversity. We work hard to keep ticket prices reasonable and still deliver a magical experience for you all. Literally everything is more expensive than it was two years ago, (we’re sure you’ve noticed!) and the cost of producing this event has increased significantly. If you can afford to pay full price, please do. If you can’t, don’t let that keep us apart. Read on for some ways to get your festival experience on different budgets.
*This code applies to adult 4 Day Festival Passes and Single Day Tickets. This is NOT a general locals discount, locals please see our information below on locals tickets.
Locals. We see you, we love you, we appreciate you! Desert locals make up a huge part of our festival community. We hope you understand, the overhead for producing this event is enormous and we simply cannot afford to offer a significant discount to a such a large group of our attendees. If you are low-income, please see our information above. Locals, read on for some ways to score a discounted, or free, festival ticket.
LOCAL’S WORK EXCHANGE
Got a little time to give but still want to enjoy the festival. We offer Locals the option to help out for 2 x 4 hour shifts during the festival, in exchange, you’ll receive a 20% discount off your 4 Day Festival ticket.Â
There are a limited number of Locals Work Exchange spots, as they are dependent on the needs of the festival. Shifts will be assigned from the following areas: Gates, Flowmaster, and Green Team. Check out our Work Exchange page, for a description of the work to expect in each area. If you are interested please Contact Us.Â
WORK EXCHANGE
Our work exchangers are an integral part of making Joshua Tree Music Festival happen. We have work exchange opportunities before and during the event. You can choose to work in exchange for your festival ticket or festival ticket and meals. Other Work Exchanger perks include free day parking, discounted Campground Vehicle Passes and early entry, not to mention being part of our wonderful Work Exchange family! Read more about Work Exchange here.
