Ticket Holder Information

The most up-to-date information on our events and options for ticket holders.

(updated January 25, 2022)

Dear Family & Friends –

We are beyond grateful to our community for all your patience, love and support during this time. Thank you to everyone who joined us at our Fall Concert Series. Looking to the future, we are excited to begin planning for a Spring 2022 festival and beyond!

SAVE THE DATES

  • May 12-15, 2022
  • October 6-9, 2022

You can submit your requests to redeem your tickets/RV sites/trailer reservations at these events now! We emailed you with instructions and form links. In case you missed those emails, you can find the form links below.

REDEEM YOUR TICKETS
Please fill out THIS FORM to redeem your tickets. Please do not just show up with your old ticket confirmation, we will be sending you a confirmation and new tickets.

*Note: May 2022 is limited capacity, any requests after May 8th, 2022 will be granted depending on availability.
*Note: For our Fall 2022 festival, any requests after October 2nd, 2022 will be granted depending on availability.

REDEEM YOUR RV SITE
Please fill out THIS FORM to redeem your RV site. At this time, we are accepting requests for May & October 2022.

REDEEM YOUR TRAILER RESERVATION
Please fill out THIS FORM to redeem your trailer reservation. At this time, we are accepting requests for May & October 2022.

We humbly thank you for bearing with us as we navigate this. We absolutely could not get through this without your trust and support.

Please don’t hesitate to reach out to us if you have any questions, concerns, or just want to share your favorite JTMF memories and stories, we sure love hearing from you!

With love and health,

The JTMF Team

Frequently Given Answers & Info.

We appreciate your flexibility and patience and will continue to be flexible with these tickets to ensure that everyone who has tickets ‘on hold’ is able to use them. Rest assured that every one of these tickets will be honored. We have announced our next event dates, instructions on how to redeem your tickets and reservations are above.

I haven’t received my new tickets yet. Make sure you RSVP on our Ticket Redemption Form. Once your rollover request is confirmed, you will receive an email from us. We will also send you an updated barcoded ticket. Your confirmation will come from support@aftontickets.com. You can also login at aftontickets.com to access your tickets. If you are still having trouble finding your tickets you can email us.

CasaGogo desert escapes. Enjoy a Joshua Tree escape and stay in the vintage CasaGogo campers at the JTMF site. We are taking reservations for Spring 2022 and beyond, if you’d like to inquire about putting your tickets towards a CasaGogo reservation email: bookings@casagogo.com.

If I roll over my tickets and then can’t use them, can I sell them? All of our tickets remain transferable so yes, you may gift or sell them to a friend to use instead. It is your responsibility that the person you roll your tickets over to is able to abide by any additional safety measures in place at that event. Please refer to the event info page for this information.

Who can I contact regarding my tickets? For anything ticket related (this includes Car Camping, RV Camping, Early Entry and any other products purchased through Eventbrite), you can email us at love@joshuatreemusicfestival.com.

Who can I contact regarding my Trailer Rental/RV Hook Up Site Rental? You can email jtmusicfest@gmail.com.

Can I still get a refund? We understand things are changing and uncertain. If your deadline to request a refund has passed, please do email us if you find yourself in a difficult position so we can come up with a solution together.